1.How do I apply for a loan?
To apply for a loan, simply download our app from
the App Store or Google Play Store. Register an account and follow the
step-by-step application process.
2.What are the eligibility requirements?
To be eligible for a loan, you must be a Zambia
citizen aged 18 or above, have a valid government-issued ID, and provide proof
of income or employment.
3.How long does the loan approval process take?
Our loan approval process is quick and efficient.
Once you submit your application, it will typically be processed within 24 to 48
hours. You will receive a notification regarding the status of your application.
4.How much can I borrow?
The loan amount you can borrow depends on various
factors, including your creditworthiness, income, and repayment history. Our app
will provide you with a loan limit based on these factors.
5.What is the repayment period?
The repayment period for our loans typically
ranges from 90 days to 180 days. You can choose a repayment term that suits your
financial situation during the application process.
6.Are there any hidden fees or charges?
We believe in transparency, and there are no
hidden fees or charges associated with our loans. The interest rate, processing
fee, and any applicable charges will be clearly stated in your loan agreement.
7.Can I repay my loan early?
Yes, you can repay your loan early without any
penalties or additional charges. Early repayment can help you save on interest
costs.
8.What happens if I miss a repayment?
If you miss a repayment, late fees or penalties
may apply. It is important to communicate with our customer support team to
discuss possible solutions and avoid any negative impact on your credit score.